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Frequently asked questions about IELTS

In addition to the questions below, you will find IELTS support on our official IELTS website: As a proud co-owner of IELTS, IDP Education provides free advice, practice questions and IELTS Masterclasses and seminars to help you be better prepared.

FAQs about Test Registration
How do I book/register for my test?

Lingnan University students must apply through the designated online registration system for Lingnan students. For more details, please refer to How to Book?

What if I am absent or sick on the test day?

If you are absent on the test day with no prior notice, you will lose your full fee. However, if you provide a medical certificate within five working days of the test date, an administration charge (25% of the test fee) will be applied. For students who are eligible for full financial support from the University on the first attempt, please refer to Changing Test Date and Refund on the page of Lingnan University Students.

What if I need to postpone or cancel my IELTS test?

If you postpone or cancel your IELTS test more than 5 weeks before the test date, a maximum of 75% of the test fee is refundable as an administration charge of 25% will be deducted from the test fee. No refund will be granted within 5 weeks before the registered Test Date. For students who are eligible for full financial support from the University on first attempt, please refer to “Changing Test Date” and “Refund” on the page of “Lingnan University Students”.

Where are the test venues?

For your convenience the IELTS test for Lingnan students will be held on campus. Details of the test venue location will be shown in your Confirmation of Registration (COR) which will be sent to you two weeks before the test.

Frequently Asked Questions about the Test Day
Do I take all parts of the test on the same day? Which part do I take first?

The Listening, Reading and Writing components of the test are always completed immediately after each other and with no break. You will take the Speaking test on the same day or the day after the test date.

What are the test rules and regulations of the IELTS test?

The rules and regulations can be found on the Notice to Candidates provided in the IELTS Application Form. You are also advised to read the Information for Candidates booklet carefully so that you understand the test format and know what to expect on the test day. IDP Education offers practical advice for the test day at

What is the Speaking test?

The Speaking test is an interview lasting 11-14 minutes with a certified and highly qualified IELTS Examiner. The Speaking test is made up of three sections. It is recorded on a digital recorder.

What do I need for the Speaking test?

You must bring the same passport / Hong Kong identity card you supplied on your IELTS Application Form and continue to use the same identity documents for each part of the test. Your identity will be checked before you enter the interview room.

What kinds of accents can be heard in the Listening and Speaking tests?

As IELTS is an international test, a variety of English accents is used in both these components of the test.

Can I write in capital letters?

Yes, you can use all capital letters in the IELTS Reading and Listening components and also in the Writing component.

How are the tests marked?

IELTS uses a 9-band scoring system to report test scores. You receive individual band scores for Listening, Reading, Writing and Speaking and an Overall Band Score on a band scale from one to nine.

Can I make notes on the Listening and Reading question papers?

Yes. The markers look only at your answer sheet for the Listening and Reading components. They do not see your question paper.

What is the arrangement during bad weather?

If Typhoon signal No. 8 or higher or the Black Rainstorm warning is hoisted AT or AFTER 7am, the IELTS test will be cancelled and rescheduled; If Typhoon signal No. 3 or below or the Yellow or Red Rainstorm warning is hoisted, IELTS test will be run as scheduled. Candidates should listen to radio or watch television in case the weather deteriorates suddenly. Any announcement to candidates will be made via SMS and EMAIL.

Frequently Asked Questions about Test Results
Who sets the ‘pass’ mark for the IELTS test?

There is no pass or fail in IELTS. Scores are graded on the 9 grade scale. Each educational institution or organization sets its own minimum IELTS scores to meet its individual requirements.

What if I am not happy with my result?

If you did not receive the score you expected, you can apply for your test to be remarked. This is called an Enquiry on Results (EoR). If you would like to make an Enquiry on Results, you need to apply no later than six weeks after the test date. You can choose which parts of the test you want to have re-marked. You will have to pay a fee of HK$1,000 for an Enquiry on Results. This fee will be refunded if your score is increased for any part of the test. Enquiries on Results take 6 – 8 weeks to complete.

How soon can I re-sit the test?

There is no limit on sitting the test. However, IELTS recommends you do additional study before taking the test again.

How many copies of the IELTS Test Report Forms am I entitled to?

You will be given ONE copy of your test report form. You may, at the time of registration, request up to five additional copies of your Test Results sent to schools / institutes / government offices / registration bodies. For additional copies or requests made one Month AFTER the test report form release date, an administrative fee of HK$50 will be charged per copy.

When will I get my test results?

Test Results will be issued usually 13 days after the Test date. You should bring the ID you used for registration to collect your results, or you can authorize a person to collect your results. You can preview your provisional IELTS result online at This online preview is usually available 13 days after the test date and will remain available for 28 days thereafter. You should select the test date and enter your full name, Identification Number and date of birth in order to preview your result.